Shipping Information

Order Processing

Orders are carefully checked, packed, and prepared for dispatch within 1–2 business days after the order is confirmed.

Delivery Time

Orders within Pakistan are usually delivered within 3–5 business days after dispatch. Delivery times may vary depending on your location and courier service.

Shipping Charges

Enjoy FREE DELIVERY across Pakistan on orders above PKR 10,000. Standard delivery charges may apply to orders below the qualifying amount.

Cash on Delivery

Cash on Delivery (COD) is available across Pakistan. Please provide a valid phone number and complete delivery address when placing your order.

Order Tracking

Once your order has been dispatched, you will receive your tracking information through your provided contact details. You can use the tracking number to track your shipment.

Delivery Address

Please make sure your name, phone number, city, and complete delivery address are correct before placing your order. We are not responsible for delays caused by incorrect or incomplete information.

Delivery Delays

While we aim to deliver your order within the estimated timeframe, occasional delays may occur due to weather, public holidays, courier issues, or other circumstances beyond our control.

Missed Delivery

If you are unavailable when the courier attempts delivery, the courier may contact you to arrange another delivery attempt.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact our customer support as soon as possible with your order number and clear photos/videos of the product.

Our Promise

Every order is carefully inspected, securely packed, and prepared with care to ensure a smooth and reliable shopping experience.

Care Guide

Washing

• Check the care label before washing.
• Wash with cold or lukewarm water.
• Hand wash or use a gentle machine cycle.
• Wash dark and light colors separately.
• Avoid bleach and harsh detergents.

Embroidery & Details

• Turn the suit inside out before washing.
• Handle embroidery and embellishments gently.
• Avoid excessive rubbing or wringing.

Drying

• Air dry in a shaded area.
• Avoid direct sunlight for long periods.
• Do not tumble dry unless recommended on the care label.

Ironing

• Use a low to medium heat setting.
• Turn the garment inside out before ironing.
• For embroidery or embellishments, place a thin cloth between the iron and the fabric.
• Avoid direct high heat on decorative areas.

Storage

• Make sure the suit is completely dry before storing.
• Store in a cool, dry place.
• Keep away from direct sunlight and moisture.

Care Tip

Proper care helps maintain the fabric quality, colors, embroidery, and overall beauty of your suit for longer.

Please Note: Care instructions may vary depending on the fabric and design. Always follow the care label attached to your garment for the best results.